Effective Date: [Insert Date]
Better-Way Counseling Services, LLC (“we,” “our,” or “us”) is committed to protecting the privacy of all visitors, clients, and users of our website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our site or engage with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you fill out forms, contact us, or request services, we may collect:
Your name
Email address
Phone number
Address (if provided)
Any information voluntarily shared through contact forms or service requests
b. Automatically Collected Data
When you use our website, we may collect:
IP address
Browser type and version
Pages visited
Time spent on the site
Device and operating system information
Cookies and tracking technologies (see section 4)
2. How We Use Your Information
We use your information to:
Provide and improve our services
Respond to inquiries and schedule appointments
Communicate with you about services or updates
Ensure website functionality and user experience
Maintain legal, safety, and regulatory compliance (including HIPAA, when applicable)
3. How We Share Your Information
We do not sell or rent your personal information. We may share it only in the following cases:
With trusted service providers (e.g., hosting, analytics, form processing)
When legally required (e.g., subpoenas, court orders)
In case of a merger, acquisition, or business transfer (users will be notified)
All third-party service providers are required to comply with strict confidentiality and data protection obligations.
4. Cookies and Tracking
We use cookies and similar technologies to:
Analyze traffic and usage patterns
Improve website functionality and performance
You may disable cookies through your browser settings, but this may affect the functionality of the site.
5. Security
We implement reasonable technical and organizational measures to protect your personal information. While no system is 100% secure, we strive to safeguard all data from unauthorized access, disclosure, or misuse.
6. HIPAA and Confidentiality
If you are a client receiving counseling or case management services, your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA). Any client data collected for therapeutic services is kept confidential and managed in compliance with all federal and state regulations.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access or correct your personal data
Request deletion of your data
Withdraw consent at any time
File a complaint with a regulatory body
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children without verified parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:
Better-Way Counseling Services, LLC
